Policies

Thank you for choosing Pediatric Associates Medical Group to care for your child.  We strive to provide the best medical care for your child.  We understand that although you may be comfortable with your physician, you may still have some questions about our practice policies.

We are contracted with most PPO insurance plans.  As a courtesy, we will file a claim with your child’s insurance plan for you.  However, it is your responsibility to pay all co-payments, co-insurance, and deductible at the time of service.

We try to keep our scheduled appointments in a timely manner.  Please arrive 10 minutes prior to your child’s appointment so that our staff can prepare your child for his or her visit.  Patients who arrive more than 15 minutes late for their appointment will be rescheduled.  If your unable to keep your child’s appointment, please cancel 24 hours in advance to avoid a $50.00 no-show fee.

We are more than happy to complete any camp/school/sport forms for you if your child has had a physical within the last 12 months.  There is a $15.00 fee for all forms and letters.  We will gladly write letters of medical necessity to your insurance company to assist you in getting appropriate services. 

If your doctor orders laboratory tests that is not run in our office, you will receive a separate bill from the laboratory facility.  This fee is your financial responsibility.

Vaccines were created to decrease the morbidity and mortality associated with numerous preventable diseases.  As part of our preventative care philosophy we encourage that all of our patients are vaccinated.

 

Hours

Our office is open Monday through Friday from 8:00 to 5:00 for scheduled appointments.  We are closed between 12:00 and 2:00. Until further notice, we will NOT have walk-ins Monday through Friday 8:00 am to 8:30 am due to the screening process for COVID-19.  

On Saturdays, we are open from 8:30 to 12:00 by appointment only.

We are closed on Sundays and Holidays.  Our office is closed on the following holidays:

  • New Years

  • Memorial Day

  • Independence Day

  • Labor Day

  • Yom Kippur

  • Rosh Hashanah

  • Thanksgiving Day

  • Christmas Day

After hours, one of our doctors is always available by phone for urgent matters.  Thank you for calling after hours only for matters that cannot wait until the next business day or are truly a medical crisis (difficulty breathing, seizure, poisoning, or a fever in a infant less than 2 months of age).  Please wait until the next business day if you have questions about well care, prescription refills, chronic complaints, vaccinations, or need to make or reschedule an appointment.

 

Routine Visits

Scheduled well-child checks are essential from preventative care.  These visits address your child’s growth and development.  Your doctor will discuss anticipatory guidance for your child.  These visits focus on disease prevention though screening exams, laboratory tests, and immunizations.

For the schedule of well visits click here

 

Sick Visits

If your child is ill or you have a concern about your child’s health or development please call the office for an appointment.  For acute illness, same day or next day appointments are always available.

IF YOUR CHILD IS EXPERIENCING A LIFE-THREATENING EMERGENCY, CALL 911 IMMEDIATELY

For poisoning or overdose emergencies, call the Poison Control Center at 1-800-222-1222

Phone: (818) 784-1102     

Email: admin@pamgdocs.com     

4330 Fulton Avenue Sherman Oaks, CA 91423

© 2018 Pediatric Associates Medical Group

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